SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Case study on IT service management process evaluation framework based on ITIL
1 references·1 citing·5 second hop
Case study on IT service management process evaluation framework based on ITIL (2011)Case study on IT service management proce…IT Services: Costs, Metrics, Benchmarking and Marketing (2000)IT Services: Costs, Metrics, …ITSM model for very small organisation: an empirical validation (2019)ITSM model for very small org…A Method Framework for Engineering Process Capability Models (2009)IT Service Management: A Cross-national Study of ITIL Adoption (2014)Information technology service management models applied to medium and small organizations: A systematic literature review (2015)Tecnologia de Informação e Desempenho\nEmpresarial no Gerenciamento de seus\nProjetos: um Estudo de Caso de\numa Indústria (2008)Dimensões do uso de tecnologia da informação: um instrumento de diagnóstico e análise (2012)
this work references cited by second hop

References

  • 2000IT Services: Costs, Metrics, Benchmarking and Marketing16 cited

Cited by

  • 2019ITSM model for very small organisation: an empirical validation9 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work