Articlebronze2002

Performance Measures for the South African Police Service: Setting the Benchmarks for Service Delivery

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Public Policy and Administration Research Policing Practices and Perceptions Public Administration in Developing Nations

Abstract

Ted Leggett looks at international experience and argues that there is a need to return to a set of performance measures that align with what the police actually do, and makes several suggestions for indicators that do not create perverse incentives.

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2001Human Development Report 1994Police For The Future 1992How Organisations Measure Success: The Use of Performance Indicators in Government 1999NYPD battles crime: innovative strategies in policing 1997Performance Measurement in Government Service Provision: The Case of Police Services in New South Wales 1998Victims of crime in the developing world

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2016Performance Management Practices in the South African Police Service in the Western Cape, South Africa

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