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Integrated quality management for tourist destinations: a European perspective on achieving competitiveness
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  • 2013From potential to ability to compete: Towards a performance-based tourism competitiveness index195 cited
  • 2020A review on tourism destination competitiveness193 cited
  • 2003Towards a Model to Enhance Destination Competitiveness: A Southern African Perspective187 cited
  • 2009Tourism Destination Attractiveness: Attractions, Facilities, and People as Predictors174 cited
  • 2012Paths to success: Benchmarking cross-country sustainable tourism160 cited
  • 2007New Paradigms in City Tourism Management: Redefining Destination Promotion152 cited
  • 2012Determinants affecting comprehensive property-level hotel performance: The moderating role of hotel type108 cited
  • 2010The future of standardised quality management in tourism: evidence from the Spanish tourist sector96 cited
  • 2010Employee satisfaction in the Iberian hotel industry71 cited
  • 2022Linking brand and competitive advantage: The mediating effect of positioning and market orientation64 cited
  • 2004Strategy development in tourism destinations : a DEA approach50 cited
  • 2018The balanced scorecard of a new destination product: Implications for lodging and skiing firms

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46 cited
  • 2016The effects of image and price fairness41 cited
  • 2024Evaluation of Quality and Equality in Education Using the European Foundation for Quality Management Excellence Model—A Literature Review41 cited