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Towards Strategic Intent: Perceptions of disability service provision amongst hotel accommodation managers
16 references·13 citing·34 second hop
Towards Strategic Intent: Perceptions of disability service provision amongst hotel accommodation managers (2010)Towards Strategic Intent: Perceptions of …The Disability Studies Reader (2016)The Disability Studies ReaderInclusion and Democracy (2015)Inclusion and DemocracyThe Disability Studies Reader (2013)The Disability Studies ReaderInherent complexity: Disability, accessible tourism and accommodation information preferences (2009)Inherent complexity: Disabili…Evaluation of unsupervised semantic mapping of natural language with Leximancer concept mapping (2006)Evaluation of unsupervised se…Personal and societal attitudes to disability (2005)Personal and societal attitud…Traveling with a disability (2004)Traveling with a disability“Travel Tales”: an interpretive analysis of constraints and negotiations to pleasure travel as experienced by persons with physical disabilities (2004)“Travel Tales”: an interpreti…Assessing the Travel-Related Behaviors of the Mobility-Disabled Consumer (2001)Assessing the Travel-Related …Exploring Disability: A Sociological Introduction (1999)Exploring Disability: A Socio…Claiming disability: knowledge and identity (1998)Claiming disability: knowledg…Understanding Disability: From Theory to Practice (1995)Understanding Disability: Fro…Disabling Barriers, Enabling Environments. (1994)Disabling Barriers, Enabling …Dimensions of Choice: A Qualitative Approach to Recreation, Parks, and Leisure Research (1991)Dimensions of Choice: A Quali…Analysing Service Quality in the Hospitality Industry Using the SERVQUAL Model (1991)Analysing Service Quality in …The Research Act: A Theoretical Introduction to Sociological Methods (1979)The Research Act: A Theoretic…Inclusive marketing: A review and research agenda (2025)Inclusive marketing: A review…Exploring online accessibility challenges for people with disabilities in the hospitality sector (2025)Exploring online accessibilit…How to develop accessible Information Systems: a practical case in tourism and proposal of a roadmap to support the development of accessible solutions (2023)How to develop accessible Inf…The Challenges of Accessible Tourism Information Systems for Tourists With Vision Impairment (2021)The Challenges of Accessible …Accessible tourism: a bibliometric review (2008–2020) (2021)Accessible tourism: a bibliom…Towards inclusive tourism? Stakeholder collaboration in the development of accessible tourism (2018)Towards inclusive tourism? St…EXPLORING THE PERFORMANCE OF HOTELS’ WEBSITES FOR GUESTS WITH DISABILITIES: A CONTENT ANALYSIS APPROACH (2018)EXPLORING THE PERFORMANCE OF …The barriers to holiday-taking for visually impaired tourists and their families (2017)The barriers to holiday-takin…Investigating the accessibility factors affecting hotel satisfaction of people with physical disabilities (2017)Investigating the accessibili…Which accessible travel products are people with disabilities willing to pay more? A choice experiment (2016)Which accessible travel produ…Tourism for All: Challenges and Issues Faced by People with Vision Impairment (2016)Tourism for All: Challenges a…Shopping experiences: International tourists in Beijing's Silk Market (2013)Shopping experiences: Interna…Time allocation in tourism for people with disabilities (2012)Time allocation in tourism fo…The Measurement of Meaning (1957)Telling more than we can know: Verbal reports on mental processes. (1977)Content Analysis: An Introduction to its Methodology. (1984)Is Corporate Responsibility Converging? A Comparison of Corporate Responsibility Reporting in the USA, UK, Australia, and Germany (2008)A Bibliometric Review of Open Innovation: Setting a Research Agenda (2016)Emergency remote teaching in higher education: mapping the first global online semester (2021)Coefficient Alpha and the Internal Structure of Tests (1951)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The tourism product (1994)Customer satisfaction and its measurement in hospitality enterprises (1999)Importance‐performance analysis: a useful tool for directing continuous quality improvement in higher education (2004)Accountability and Abuses of Power in World Politics (2005)Varieties of Participation in Complex Governance (2006)Unpacking 'Participation': models, meanings and practices (2008)Evolutionary origins of stigmatization: The functions of social exclusion. (2001)Decolonising disability: thinking and acting globally (2011)Dis/ability critical race studies (DisCrit): theorizing at the intersections of race and dis/ability (2012)Tools of Exclusion: Race, Disability, and (Re)segregated Education (2005)What does participation mean? An insider perspective from people with disabilities (2008)Towards an Affirmation Model of Disability (2000)The social model of disability: An outdated ideology? (2004)Intersectionality and Feminist Politics (2006)Chronic illness as biographical disruption or biographical disruption as chronic illness? Reflections on a core concept (2000)Well, I Know this is Going to Sound Very Strange to You, but I Don't See Myself as a Disabled Person: Identity and disability (2002)What a Difference a Decade Makes: Reflections on doing ‘emancipatory’ disability research (2003)Problems of Reliability and Validity in Ethnographic Research (1982)Are digital natives a myth or reality? 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References

  • 1979The Research Act: A Theoretical Introduction to Sociological Methods6,283 cited
  • 2015Inclusion and Democracy4,285 cited
  • 1995Understanding Disability: From Theory to Practice2,371 cited
  • 2016The Disability Studies Reader1,653 cited
  • 1998Claiming disability: knowledge and identity1,518 cited
  • 2013The Disability Studies Reader1,484 cited
  • 2006Evaluation of unsupervised semantic mapping of natural language with Leximancer concept mapping1,205 cited
  • 1999Exploring Disability: A Sociological Introduction971 cited
  • 1991Analysing Service Quality in the Hospitality Industry Using the SERVQUAL Model661 cited
  • 1994Disabling Barriers, Enabling Environments.586 cited
  • 2004Traveling with a disability370 cited
  • 2009Inherent complexity: Disability, accessible tourism and accommodation information preferences365 cited
  • 2005Personal and societal attitudes to disability319 cited
  • 1991Dimensions of Choice: A Qualitative Approach to Recreation, Parks, and Leisure Research301 cited
  • 2004“Travel Tales”: an interpretive analysis of constraints and negotiations to pleasure travel as experienced by persons with physical disabilities298 cited

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  • 2001Assessing the Travel-Related Behaviors of the Mobility-Disabled Consumer288 cited
  • Cited by

    • 2013Shopping experiences: International tourists in Beijing's Silk Market176 cited
    • 2016Which accessible travel products are people with disabilities willing to pay more? A choice experiment136 cited
    • 2018Towards inclusive tourism? Stakeholder collaboration in the development of accessible tourism128 cited
    • 2021Accessible tourism: a bibliometric review (2008–2020)120 cited
    • 2012Time allocation in tourism for people with disabilities91 cited
    • 2017Investigating the accessibility factors affecting hotel satisfaction of people with physical disabilities77 cited
    • 2016Tourism for All: Challenges and Issues Faced by People with Vision Impairment58 cited
    • 2017The barriers to holiday-taking for visually impaired tourists and their families57 cited
    • 2025Inclusive marketing: A review and research agenda15 cited
    • 2021The Challenges of Accessible Tourism Information Systems for Tourists With Vision Impairment2 cited
    • 2018EXPLORING THE PERFORMANCE OF HOTELS’ WEBSITES FOR GUESTS WITH DISABILITIES: A CONTENT ANALYSIS APPROACH2 cited
    • 2023How to develop accessible Information Systems: a practical case in tourism and proposal of a roadmap to support the development of accessible solutions2 cited
    • 2025Exploring online accessibility challenges for people with disabilities in the hospitality sector1 cited