“They Never Did Me Any Good”: Welfare-to-Work Programs from the Vantage Point of Poor Women

Abstract

Drawing on in-depth qualitative interviews with poor women living in Philadelphia, I explore welfare recipients' experiences with and assessments of welfare-to-work programs provided by labor market intermediaries. Overall, the women argued that the programs often failed to offer meaningful skills that could result in good paying jobs, complicated their already difficult lives, and forced them to interact with sometimes disrespectful, hypocritical, and indifferent staff. The women also felt they were under-compensated for the work that they did in transitional jobs programs. While the women had problems with many of the programs they entered, they especially disliked those that focused on soft skills training. These findings suggest that such programs act as mechanisms of social reproduction, as from the vantage point of poor women, they typically fail to enhance and may actually restrict their labor market opportunities.

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