Conflict management as part of an integrated exception handling approach

Abstract

Abstract Collaborative design conflicts are an important type of process “exception,” that is, a real-life contingency such as a process change, execution error, or missed opportunity that leads to suboptimal performance of a collaborative process. This paper presents an integrated computational approach to collaborative process exception handling that avoids important weaknesses in current conflict management methods through the synergistic integration of conflict, workflow, and rationale technology. The approach is based upon an inclusive dependency language plus coordination services for dependency capture, process enactment, and exception handling. An initial implementation of this method called “iDCSS” is presented and challenges for future evolution of this technology are identified.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 34 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.