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Customer Satisfaction Contrasts: Express Versus Local Bus Service in Chicago's North Corridor
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Customer Satisfaction Contrasts: Express Versus Local Bus Service in Chicago's North Corridor (1998)Customer Satisfaction Contrasts: Express …Comparative analysis of perceived quality of bus services in different socioeconomic and cultural urban contexts: Tangier (Morocco) and Oviedo (Spain) (2024)Comparative analysis of perce…Comparing passengers’ satisfaction with fixed-route and demand-responsive transport services: Empirical evidence from public light bus services in Hong Kong (2023)Comparing passengers’ satisfa…Perceived Quality of Bus Transit Services: A Route-Level Analysis (2020)Perceived Quality of Bus Tran…Stakeholders' perspectives towards bus quality indicators (2013)Stakeholders' perspectives to…Factors affecting travellers' satisfaction with accessibility to public transportation (2011)Factors affecting travellers'…The demand for public transport: The effects of fares, quality of service, income and car ownership (2006)Understanding attitudes towards public transport and private car: A qualitative study (2007)Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement (2010)Service Quality Attributes Affecting Customer Satisfaction for Bus Transit (2007)The access journey to the railway station and its role in passengers’ satisfaction with rail travel (2007)Access to railway stations and its potential in increasing rail use (2008)Do accessibility, vulnerability, opportunity, and travel characteristics have uniform impacts on the traveler’s experience? (2018)Do Citizens Understand the Benefits of Transit-Oriented Development? Exploring and Modeling Community Perceptions of a Metro Line under Construction in Thessaloniki, Greece (2022)The effects of planned behaviour, spatiotemporal variables and lifestyle on public transport use: An exploratory study (2024)Importance-Performance Analysis (1977)The quality of service desired by public transport users (2010)Understanding the Transit Market: A Persona-Based Approach for Preferences Quantification (2020)What do users want from transit? Qualitative analysis of current and potential users' perceptions (2023)Informal transport: A global perspective (2007)Public transit user satisfaction: Variability and policy implications (2008)Perceived service quality in bus transit service: A structural equation approach (2013)Investigating the Impacts of Urban–Rural Bus Service Quality on Rural Residents’ Travel Choices Using an SEM–MNL Integration Model (2023)Analyzing the transfer duration of public transport passengers using classification and regression tree-multiple-Cox proportional hazards (CART-Multi-Cox) model (2024)Exploring the effects of public transport subsidies on satisfaction and ridership (2024)
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  • 2023Comparing passengers’ satisfaction with fixed-route and demand-responsive transport services: Empirical evidence from public light bus services in Hong Kong25 cited
  • 2020Perceived Quality of Bus Transit Services: A Route-Level Analysis21 cited
  • 2011Factors affecting travellers' satisfaction with accessibility to public transportation16 cited
  • 2024Comparative analysis of perceived quality of bus services in different socioeconomic and cultural urban contexts: Tangier (Morocco) and Oviedo (Spain)8 cited
  • 2013Stakeholders' perspectives towards bus quality indicators7 cited

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