Workgreen2003

Information systems success revisited

611 citations0/0 files storedHawaii International Conference on System Sciences (HICSS)

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Technology Adoption and User Behaviour Information Technology Governance and Strategy Information Systems Theories and Implementation

Abstract

The DeLone & McLean IS Success Model (1992) has become a standard for the specification and justification of the measurement of the dependent variable in information systems research. Attempts to apply and test the model have resulted in both confirmation and challenges. This paper reviews and analyzes over 150 articles which have referenced the model over the past eight years in order to examine what more we have learned about measuring IS success. It highlights recent contributions to IS success measurement and proposes a Reformulated IS Success Model which recognizes and incorporates those contributions. The report concludes with recommendations for future IS success measurement.

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References

1992Information Systems Success: The Quest for the Dependent Variable 1995Task-Technology Fit and Individual Performance 1997A Respecification and Extension of the DeLone and McLean Model of IS Success 1995Service Quality: A Measure of Information Systems Effectiveness 1993The Impact of Information Technology on the Organization of Economic Activity: The “Move to the Middle” Hypothesis 1996A Partial Test and Development of Delone and Mclean's Model of IS Success

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2017E-learning success determinants: Brazilian empirical study 2013Work System Theory: Overview of Core Concepts, Extensions, and Challenges for the Future 2020Point of adoption and beyond. Initial trust and mobile-payment continuation intention 2011The Updated DeLone and McLean Model of Information Systems Success 2007Collaborative e-Government: impediments and benefits of information-sharing projects in the public sector 2004A Factor and Structural Equation Analysis of the Enterprise Systems Success Measurement Model.200318 Reasons Why IT-Reliant Work Systems Should Replace "The IT Artifact" as the Core Subject Matter of the IS Field

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