Article2008

Perceived Supervisory Support and Organisational Citizenship Behaviours: Is Job Satisfaction a Mediator?

39 citations0/0 files storedSouth African Journal of Psychology

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Job Satisfaction and Organizational Behavior Employee Performance and Management School Leadership and Teacher Performance

Abstract

The mediating influence of job satisfaction on the relationship between perceived supervisory support (PSS) and organisational citizenship behaviours (OCB) was examined. We hypothesised that perceived supervisory support would be positively related to employee satisfaction, which in turn would be associated with performance of citizenship behaviours. Results from two agricultural organisations ( N = 270) indicated that job satisfaction partially mediated the PSS-OCB linkage. The implications of the results are discussed.

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2017Exchange and Power in Social Life 1965Exchange and Power in Social Life.1960The Norm of Reciprocity: A Preliminary Statement 1990Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors 1997Overall job satisfaction: How good are single-item measures?2001Reciprocation of perceived organizational support.2002Perceived supervisor support: Contributions to perceived organizational support and employee retention.2002The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis.

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