The diffusion of alternative dispute resolution practices in Ireland

Abstract

Recently, alternative dispute resolution (ADR) practices have gained increased exposure as a superior way of addressing workplace conflict. Several studies suggest that organizations in the USA have widely diffused some form of ADR. But uncertainty remains about whether this development is peculiar to the USA or whether it marks a more systemic shift in the way workplace conflict is addressed in organizations. The purpose of this article is to contribute to the debate about the importance of workplace ADR by examining the extent to which organizations based in Ireland have adopted ADR practices to address individual and group-based work problems. It also assesses the factors that influence the diffusion of ADR. The article finds that the diffusion of ADR practices has not been widespread in Ireland, with more innovation occurring in relation to ADR practices aimed at addressing group-based rather than individual-based workplace problems. US-ownership and high commitment HRM practices are found to be significant influences on the diffusion of ADR.

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