Implementing agility appraisement module in fuzzy context: an Indian perspective

Abstract

Agility metrics are difficult to define, mainly due to the multidimensionality and vagueness of the concept of agility. In this paper, a fuzzy logic, knowledge-based framework has been presented for the assessment of an enterprise’s agility; in an Indian perspective. The necessary expertise explored to quantitatively determine and evaluate overall agility degree has been represented via fuzzy expert systems. Apart from estimating overall agility appraisement index; the study has been extended to identify agile barriers (obstacles towards achieving agility). The proposed appraisement module has been implemented in an Indian enterprise as a case study. Data obtained thereof, has been critically analysed to reveal the current scenario of existing agile practices of the said enterprise and to seek for ill-performing areas which need future improvement.

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