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SEEING ANOTHER VIEWPOINT: ANTECEDENTS AND OUTCOMES OF EMPLOYEE PERSPECTIVE TAKING. · Study

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ArticleSEEING ANOTHER VIEWPOINT: ANTECEDENTS AND OUTCOMES OF EMPLOYEE PERSPECTIVE TAKING.

Sharon Kaye Parker2001

Article2001

SEEING ANOTHER VIEWPOINT: ANTECEDENTS AND OUTCOMES OF EMPLOYEE PERSPECTIVE TAKING.

Sharon Kaye Parker · Carolyn M. Axtell

561 citations·0/0 files stored·Academy of Management Journal

No readable copy stored yet — this record is metadata only.

Job Satisfaction and Organizational Behavior Social and Intergroup Psychology Team Dynamics and Performance

Abstract

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Citations in this library

Stored only when both papers are in the corpus — 561 citations exist upstream.

References

1988Structural equation modeling in practice: A review and recommended two-step approach.1980Significance tests and goodness of fit in the analysis of covariance structures.2015Mind, Self, and Society 1998Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification.1979The Social Psychology of Organizations.1969The social psychology of organizing 1988Organizational Citizenship Behavior: The Good Soldier Syndrome.1969The Psychology of the Child

Cited by

2006Are All Smiles Created Equal? How Emotional Contagion and Emotional Labor Affect Service Relationships 2012Fostering team creativity: Perspective taking as key to unlocking diversity's potential.2003Emotion regulation in customer service roles: Testing a model of emotional labor.2009Customer Reactions to Emotional Labor: the Roles of Employee Acting Strategies and Customer Detection Accuracy 2006Promoting felt responsibility for constructive change and proactive behavior: exploring aspects of an elaborated model of work design 2017Disentangling the relationship between gender and work–family conflict: An integration of theoretical perspectives using meta-analytic methods.2009Mission possible? The performance of prosocially motivated employees depends on manager trustworthiness.2012On the Role of Empathy in Customer-Employee Interactions

Details

Year2001

Typearticle

Published2001-12-01

VenueAcademy of Management Journal

ISSN-L0001-4273

Languageen

Citations561

Files0 public / 0

ShelfJob Satisfaction and Organizational Behavior

Identifiers

doi10.2307/3069390

openalex_workW2156288794

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