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The Economics of Service Upgrades
16 references·14 citing·39 second hop
The Economics of Service Upgrades (2004)The Economics of Service UpgradesSpecial Issue Papers: Forecasting and control of passenger bookings (2005)Special Issue Papers: Forecas…Advance-selling as a competitive marketing tool (2005)Advance-selling as a competit…Contingent Pricing to Reduce Price Risks (2004)Contingent Pricing to Reduce …Advance Selling for Services (2004)Advance Selling for ServicesElectronic Tickets, Smart Cards, and Online Prepayments: When and How to Advance Sell (2001)Electronic Tickets, Smart Car…Advance Pricing of Services and Other Implications of Separating Purchase and Consumption (2000)Advance Pricing of Services a…Revenue Management: Research Overview and Prospects (1999)Revenue Management: Research …Airline Yield Management with Overbooking, Cancellations, and No-Shows (1999)Airline Yield Management with…Upgrades, Tradeins, and Buybacks (1998)Upgrades, Tradeins, and Buyba…Bait and Switch (1995)Bait and SwitchA Taxonomy and Research Overview of Perishable-Asset Revenue Management: Yield Management, Overbooking, and Pricing (1992)A Taxonomy and Research Overv…Allocation of Airline Seats between Stochastically Dependent Demands (1990)Allocation of Airline Seats b…The Airline Discount Fare Allocation Problem (1989)The Airline Discount Fare All…Survey Paper—Airline Yield Management An Overview of Seat Inventory Control (1987)Survey Paper—Airline Yield Ma…AIRLINE YIELD MANAGEMENT : AN OVERVIEW OF SEAT INVENTORY CONTROL (1987)AIRLINE YIELD MANAGEMENT : AN…OR Forum—OR and the Airline Overbooking Problem (1985)OR Forum—OR and the Airline O…Will they take this offer? A machine learning price elasticity model for predicting upselling acceptance of premium airline seating (2023)Will they take this offer? A …The dark side of up-selling promotions: Evidence from an analysis of cross-brand purchase behavior☆ (2022)The dark side of up-selling p…Strategic behavior for hotel standby upgrade programs: Empirical evidence and pricing implications (2022)Strategic behavior for hotel …Opaque Selling and Inventory Management in Vertically Differentiated Markets (2022)Opaque Selling and Inventory …On-demand features: Consumer reactions to tangibility and pricing structure (2021)On-demand features: Consumer …Partial refunds as a strategic price commitment device in advance selling in a service industry (2020)Partial refunds as a strategi…How much to tell your customer? – A survey of three perspectives on selling strategies with incompletely specified products (2019)How much to tell your custome…Would You Like to Upgrade to a Premium Room? Evaluating the Benefit of Offering Standby Upgrades (2017)Would You Like to Upgrade to …Pricing of Conditional Upgrades in the Presence of Strategic Consumers (2017)Pricing of Conditional Upgrad…“Supersize me!” The effects of cognitive effort and goal frame on the persuasiveness of upsell offers (2017)“Supersize me!” The effects o…Optimal Overbooking Limits for a Hotel with Three Room Types and with Upgrade and dOwngrade Constraints (2015)Optimal Overbooking Limits fo…Knowledge Intensive Business Services as Generators of Innovations (2013)Knowledge Intensive Business …Upselling or Upsetting? Studies on the Behavioral Consequences of Upsell Offers in Service Encounters (2012)Upselling or Upsetting? Studi…Heterogeneity of consumer demand: opportunities for pricing of services (2006)Heterogeneity of consumer dem…Air travel demand and airline seat inventory management (1987)Optimal Policies of Yield Management with Multiple Predetermined Prices (2000)Revenue Management Without Forecasting or Optimization: An Adaptive Algorithm for Determining Airline Seat Protection Levels (2000)A General Attraction Model and Sales-Based Linear Program for Network Revenue Management Under Customer Choice (2014)Monopoly and product quality (1978)Monopoly with Incomplete Information (1984)A Diffusion Theory Model of Adoption and Substitution for Successive Generations of High-Technology Products (1987)Price Cycles in Markets with Customer Recognition (2004)The economics of information technology: an introduction (2006)Opening Platforms: How, When and Why? (2009)A Quantity Discount Pricing Model to Increase Vendor Profits (1984)OR Practice—Application of a Probabilistic Decision Model to Airline Seat Inventory Control (1989)A Multiproduct Dynamic Pricing Problem and Its Applications to Network Yield Management (1997)Conditional logit analysis of qualitative choice behavior (1972)A Logit Model of Brand Choice Calibrated on Scanner Data (1983)Discrete Choice Analysis: Theory and Application to Travel Demand. (1987)Price-Based Global Market Segmentation for Services (2003)Information Provision in a Vertically Differentiated Competitive Marketplace (2009)An Interdisciplinary Perspective on IT Services Management and Service Science (2010)Applying a New Device in the Optimization of Exponential Queuing Systems (1975)Yield Management at American Airlines (1992)Optimal Dynamic Pricing of Inventories with Stochastic Demand over Finite Horizons (1994)A Threshold Inventory Rationing Policy for Service-Differentiated Demand Classes (2003)Revenue Management and E-Commerce (2003)Revenue Management in a Dynamic Network Environment (2003)Equilibrium Price Dispersion under Demand Uncertainty: The Roles of Costly Capacity and Market Structure (1999)Coordinating Inventory Control and Pricing Strategies with Random Demand and Fixed Ordering Cost: The Infinite Horizon Case (2004)Tourism supply chain management: A new research agenda (2009)Revenue Management for Parallel Flights with Customer-Choice Behavior (2005)Models of the Spiral-Down Effect in Revenue Management (2006)Managing Flexible Products on a Network (2020)Marketing Models of Service and Relationships (2006)Perspectives in supply chain risk management (2006)The economics of mobile payments: Understanding stakeholder issues for an emerging financial technology application (2007)An Airline Seat Management Model for a Single Leg Route When Lower Fare Classes Book First (1992)Dynamic pricing, promotion and replenishment policies for a deteriorating item under permissible delay in payments (2007)Dynamic Pricing in the Presence of Inventory Considerations: Research Overview, Current Practices, and Future Directions (2003)Revenue Management Under a General Discrete Choice Model of Consumer Behavior (2004)Forecasting: theory and practice (2022)
this work references cited by second hop

References

  • 1999Revenue Management: Research Overview and Prospects1,131 cited
  • 1992A Taxonomy and Research Overview of Perishable-Asset Revenue Management: Yield Management, Overbooking, and Pricing674 cited
  • 2001Electronic Tickets, Smart Cards, and Online Prepayments: When and How to Advance Sell455 cited
  • 2005Special Issue Papers: Forecasting and control of passenger bookings423 cited
  • 1999Airline Yield Management with Overbooking, Cancellations, and No-Shows339 cited
  • 1987Survey Paper—Airline Yield Management An Overview of Seat Inventory Control315 cited
  • 1998Upgrades, Tradeins, and Buybacks310 cited
  • 1987AIRLINE YIELD MANAGEMENT : AN OVERVIEW OF SEAT INVENTORY CONTROL301 cited
  • 2000Advance Pricing of Services and Other Implications of Separating Purchase and Consumption251 cited
  • 1990Allocation of Airline Seats between Stochastically Dependent Demands174 cited
  • 2005Advance-selling as a competitive marketing tool138 cited
  • 1995Bait and Switch128 cited
  • 1989The Airline Discount Fare Allocation Problem122 cited
  • 1985OR Forum—OR and the Airline Overbooking Problem120 cited
  • 2004Contingent Pricing to Reduce Price Risks86 cited

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  • 2004Advance Selling for Services82 cited
  • Cited by

    • 2017Pricing of Conditional Upgrades in the Presence of Strategic Consumers50 cited
    • 2017Would You Like to Upgrade to a Premium Room? Evaluating the Benefit of Offering Standby Upgrades40 cited
    • 2022Opaque Selling and Inventory Management in Vertically Differentiated Markets35 cited
    • 2006Heterogeneity of consumer demand: opportunities for pricing of services32 cited
    • 2019How much to tell your customer? – A survey of three perspectives on selling strategies with incompletely specified products27 cited
    • 2017“Supersize me!” The effects of cognitive effort and goal frame on the persuasiveness of upsell offers27 cited
    • 2023Will they take this offer? A machine learning price elasticity model for predicting upselling acceptance of premium airline seating26 cited
    • 2020Partial refunds as a strategic price commitment device in advance selling in a service industry25 cited
    • 2015Optimal Overbooking Limits for a Hotel with Three Room Types and with Upgrade and dOwngrade Constraints24 cited
    • 2021On-demand features: Consumer reactions to tangibility and pricing structure19 cited
    • 2013Knowledge Intensive Business Services as Generators of Innovations16 cited
    • 2022The dark side of up-selling promotions: Evidence from an analysis of cross-brand purchase behavior☆14 cited
    • 2022Strategic behavior for hotel standby upgrade programs: Empirical evidence and pricing implications14 cited
    • 2012Upselling or Upsetting? Studies on the Behavioral Consequences of Upsell Offers in Service Encounters4 cited