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Deregulation and the Future of the U.S. Travel Agent Industry
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Deregulation and the Future of the U.S. Travel Agent Industry (1981)Deregulation and the Future of the U.S. T…The Economarketing Model: Development of Productive and Sustainable Tourism Area (2023)The Economarketing Model: Dev…How Do E-Brand Experience and In-Store Experience Influence the Brand Loyalty of Novel Coffee Brands in China? Exploring the Roles of Customer Satisfaction and Self–Brand Congruity (2023)How Do E-Brand Experience and…Industry as Contexts or Theory? A Systematic and Meta-Analysis of Status and Directions of Organizational Citizenship Behaviors in Hospitality (2021)Industry as Contexts or Theor…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Conservation of resources: A new attempt at conceptualizing stress. (1989)The theory of planned behavior (1991)From good soldiers to happy employees: Exploring the emotional and well-being outcomes of organizational citizenship behavior (2021)What’s wrong with different empowerment? The effect of differentiated empowering leadership on employee proactive service (2022)“Workin for a Livin”: Mediating the role of perceived support, work engagement, and organizational citizenship behavior in the hospitality sector (2025)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)The Mediating Role of Customer Satisfaction between Antecedent Factors and Brand Loyalty for the Shopee Application (2023)Toward a New Conception of the Environment-Competitiveness Relationship (1995)WHY COMPANIES GO GREEN: A MODEL OF ECOLOGICAL RESPONSIVENESS. (2000)Managerial perceptions of corporate environmentalism: interpretations from industry and strategic implications for organizations (2001)
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  • 2021Industry as Contexts or Theory? A Systematic and Meta-Analysis of Status and Directions of Organizational Citizenship Behaviors in Hospitality45 cited
  • 2023The Economarketing Model: Development of Productive and Sustainable Tourism Area21 cited
  • 2023How Do E-Brand Experience and In-Store Experience Influence the Brand Loyalty of Novel Coffee Brands in China? Exploring the Roles of Customer Satisfaction and Self–Brand Congruity15 cited

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