Implementing supply chain quality management

Chu‐Hua Kuei · Christian Ndubuisi Madu · Chinho Lin

113 citations0/0 files storedTotal Quality Management & Business Excellence

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Quality and Supply Management Sustainable Supply Chain Management Management Systems and Quality Improvement

Abstract

This paper describes a strategic framework for the development of supply chain quality management (SCQM). The framework integrates both vision- and gap-driven change approaches to evaluate not only the implementation gaps but also their potential countermeasures. Based on literature review, drivers of supply chain quality are identified. They are: supply chain competence, critical success factors (CSF), strategic components, and SCQ practices/activities/programmes. Based on SCQM literature, five survey items are also presented in this study for each drive. The Analytic Hierarchy Process (AHP) is used to develop priority indices for these survey items. Knowledge of these critical dimensions and possible implementation discrepancies could help multinational enterprises and their supply chain partners lay out effective and efficient SCQM plans.

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References

1985The Analytic Hierarchy Process 2004The Toyota way : 14 management principles from the world's greatest manufacturer 2000Issues in Supply Chain Management 2004Towards a theory of supply chain management: the constructs and measurements 2005Analytic Hierarchy Process 2000Supply management orientation and supplier/buyer performance 1998Causal Linkages in Supply Chain Management: An Exploratory Study of North American Manufacturing Firms 2010Supply Chain Management – Processes, Partnerships, Performance

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2017The impact of supply chain quality integration on green supply chain management and environmental performance 2011Environmental performance measures for supply chains 2012Integrating quality management principles into sustainability management 2013Supply Chain Quality Integration: Antecedents and Consequences 2021The effect of supply chain quality management on supply chain performance: the indirect roles of supply chain agility and innovation

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