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IT Service Provider's Multi-Customer and Multi-Tenant Environments
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IT Service Provider's Multi-Customer and Multi-Tenant Environments (2007)IT Service Provider's Multi-Customer and …Management of Service Process QoS in a Service Provider - Service Supplier Environment (2007)Management of Service Process…Evaluating the application service provider (ASP) business model: the challenge of integration (2003)Evaluating the application se…Modeling Quality of Service for Workflows and Web Service Processes (2002)Business Process Management: A Survey (2003)Quality of service for workflows and web service processes (2004)Achieving Success in Information Systems Outsourcing (1997)A critical success factors model for ERP implementation (1999)Delivering enterprise resource planning systems through application service providers (2002)Information management practices (IMP) from the senior manager's perspective: an investigation of the IMP construct and its measurement (2011)A decision framework for SME Information Technology (IT) managers: Factors for evaluating whether to outsource internal applications to Application Service Providers (2012)Strategic Outsourcing (2021)
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References

  • 2003Evaluating the application service provider (ASP) business model: the challenge of integration49 cited
  • 2007Management of Service Process QoS in a Service Provider - Service Supplier Environment25 cited

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