Understanding the Knowledge Sharing Barriers in Organisation: A Fuzzy AHP Approach

Abstract

The need for successful knowledge sharing is critical for knowledge management (KM). The objective of this study is to identify and measure the perceived importance of knowledge sharing barriers (KSBs) in organisation. These KSBs have been categorised into the six different levels namely strategic, organisational, financial, technological, individual and social-cultural. A fuzzy AHP approach has been used for rankings of these KSBs in organisation. The expert interview was conducted to identify perceptions of the most significant KSBs. This research is an attempt to identify the KSBs that significantly affect knowledge sharing in organisations so that management may effectively deal with these KSBs. The findings of this research can be used for developing an evidence based ranking of KSBs in organisation.

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