Developing the framework for coordination in supply chain of SMEs

Rajesh Kumar Singh

131 citations0/0 files storedBusiness Process Management Journal

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Quality and Supply Management Supply Chain and Inventory Management Collaboration in agile enterprises

Abstract

Purpose Supply chain management is one of the most important areas for competitiveness and growth of industries. Small and medium enterprises (SMEs) in India and other developing countries face problems in coordinating their supply chain due to lack of resources and improper directions. The purpose of this paper is to develop a framework for improving the coordination in supply chain and development of an index for coordination. Design/methodology/approach The interpretive structural modelling (ISM) approach has been employed to develop the structural relationship among different factors of coordination and responsiveness in supply chain to take strategic decisions. This framework is also used to evaluate coordination index for an organization. It has been further illustrated with the help of a case study. Findings In total, 32 enablers for coordination in a supply chain have been identified based on literature review. These are further grouped into six categories such as top management commitment, organizational factors, mutual understanding, flow of information, relationship and decision making and responsiveness. It is observed that all of these factors have strong mutual linkage and top management commitment is a major driver for improving the coordination among these factors. Research limitations/implications As ISM methodology is based on experts' opinion, this framework needs further validation with empirical data and detailed case studies. Originality/value This paper has explored major factors for coordination in supply chain. It will be of great value for SMEs in developing their strategies for coordination in supply chain. The coordination index evaluated in this paper will also help them in benchmarking their performance in terms of different attributes of supply chain.

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References

1994The Commitment-Trust Theory of Relationship Marketing 1990A Model of Distributor Firm and Manufacturer Firm Working Partnerships 1997What is the Right Supply Chain for Your Product 2005Supply Chain Coordination with Revenue-Sharing Contracts: Strengths and Limitations 2005Performance measurement for green supply chain management 2004Supplier integration into new product development: coordinating product, process and supply chain design 1994Vendor Selection Using Interpretive Structural Modelling (ISM)2008Supply chain coordination: Perspectives, empirical studies and research directions

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