A personalized web based public transit information system with user feedback

Abstract

This paper describes a web-based transit information system which presents data to the user as routes, maps, stop times, and bus locations. Transit riders can then share knowledge about the current state of a bus or train by submitting reports when a bus leaves a stop, tracking buses in real time. These delay reports allow the system to adjust the expected location of the bus, and publish text reports for mobile users. These reports serve as an added data set which can be used to perform an analysis on service levels. The design and implementation of multiple interfaces for mobile and computer platforms is facilitated by an underlying web services framework, which will be presented alongside algorithms, user interfaces and initial results.

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