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Predicting e-services adoption: a perceived risk facets perspective

Mauricio S. Featherman, Paul A. Pavlou

2003-07-31articleInternational Journal of Human-Computer Studies3,346 citationsclosed

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Technology Adoption and User Behaviour Customer Service Quality and Loyalty Health, Technology, Consumer Behavior

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Citations in this library

Stored only when both papers are in the corpus — 3,346 citations exist upstream.

References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology

1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models

1957A Theory of Cognitive Dissonance

2000A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies

1985Social Foundations of Thought and Action : A Social Cognitive Theory

2017A Theory of Cognitive Dissonance

1991Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation

Cited by

2003Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model

2006A meta-analysis of the technology acceptance model

2014Technology acceptance model: a literature review from 1986 to 2013

2008Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit

2011Information Privacy Research: an Interdisciplinary Review1

2006A meta-analysis of the technology acceptance model: Investigating subjective norm and moderation effects

2013Understanding the Internet banking adoption: A unified theory of acceptance and use of technology and perceived risk application

2008Trust and risk in e-government adoption

Details

Year2003

Typearticle

VenueInternational Journal of Human-Computer Studies

Languageen

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Identifiers

doi10.1016/s1071-5819(03)00111-3

openalex_workW2162739331

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