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Sports fans as crisis communicators on social media websites · Study

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ArticleSports fans as crisis communicators on social media websites

Natalie A. Brown2012

Article2012

Sports fans as crisis communicators on social media websites

Natalie A. Brown · Andrew C. Billings

148 citations·0/0 files stored·Public Relations Review

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Public Relations and Crisis Communication Digital Marketing and Social Media Corporate Identity and Reputation

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References

1999Ongoing Crisis Communication: Planning, Managing, and Responding 1997Image repair discourse and crisis communication 2011A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication 2005Diffusion of traditional and new media tactics in crisis communication 2009If the Organizations Won't Give Us Information…: The Use of Multiple New Media for Crisis Technical Translation and Dialogue 1994The Tonya Harding controversy: An analysis of image restoration strategies

Cited by

2015Social Media Scholarship in Sport Management Research: A Critical Review 2019Refuting fake news on social media: nonprofits, crisis response strategies and issue involvement 2019Branding in the age of social media firestorms: how to create brand value by fighting back online 2013“May No Act of Ours Bring Shame”2014An overview of new media research in public relations journals from 1981 to 2014 2014Using Twitter as a means of coping with emotions and uncontrollable crises 2019Components and Outcomes of Fan Engagement in Team Sports: The Perspective of Managers and Fans

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Year2012

Typearticle

Published2012-10-23

VenuePublic Relations Review

ISSN-L0363-8111

Languageen

Citations148

Files0 public / 0

ShelfPublic Relations and Crisis Communication

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doi10.1016/j.pubrev.2012.09.012

openalex_workW2165653408

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2018Seeking sincerity, finding forgiveness: YouTube apologies as image repair