Articlediamond2013

Quality Function Deployment (QFD) House of Quality for Strategic Planning of Computer Security of SMEs

Jorge A. Ruíz-Vanoye · Ocotlán Díaz-Parra · Juan A. Nolazco‐Flores · Ana Canepa Saénz · Victor H. Hernández Hernández · Heriberto Mendoza Gongora

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Quality Function Deployment in Product Design Information and Cyber Security Information Technology Governance and Strategy

Abstract

This article proposes to implement the Quality Function Deployment (QFD) House of Quality for strategic planning of computer security for Small and Medium Enterprises (SME). The House of Quality (HoQ) applied to computer security of SME is a framework to convert the security needs of corporate computing in a set of specifications to improve computer security.

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1988The House of Quality 2012Quality function deployment 1995Quality Function Deployment: How to Make QFD Work for You 1998Determination of an optimal set of design requirements using house of quality 2000QFD in new production technology evaluation 2012Applying fuzzy quality function deployment to prioritize solutions of knowledge management for an international port in Taiwan 2008SME strategies 2010An integrated framework of HoQ and AHP for the QOE improvement of network-based ASP services

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