PERCEIVED ONTOLOGICAL WEAKNESSES OF PROCESS MODELING TECHNIQUES: FURTHER EVIDENCE

Abstract

The Architecture of Integrated Information Systems (ARIS) is a popular framework for integrated process modeling. Previous research analysed ARIS using an ontology developed by Bunge, Wand and Weber. The results of this study have been summarized in six propositions. This paper reports on insights gained from an empirical study testing these evaluative propositions. The study is conducted with post-graduate students as well as with experienced users of ARIS. Even when considering all five views of ARIS, modelers have problems representing business rules and the scope and boundary of systems. Surprisingly, even though it is completely ontologically redundant, users still find the function view useful in modeling. 1. RESEARCH OBJECTIVES Over the last decade, process management has received increased attention within the business administration and information systems communities. This attention derives from the fact that managing processes is critical to achieving benefits from Total Quality Management, Activity-based Costing, or Business Process Re-engineering (Hammer 1990; Davenport 1993). Accordingly, integrated process modeling as a means of documenting, analyzing, and evaluating processes has also

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