What Motivates Voluntary Engagement in Cooperative Information Systems

James B. Freedman

9 citations0/0 files storedHawaii International Conference on System Sciences (HICSS)

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Abstract

Firms invest heavily to develop online cooperative systems in the hope of creating unique value in the minds of their customers. However, when system use begins to decline, firms are faced with a major challenge: where should they invest to increase their customer's motivation to engage in the use of their system? This research applies empowerment theory to explore the factors that motivate persistent voluntary engagement with cooperative information systems

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1985Intrinsic Motivation and Self-Determination in Human Behavior 1988Intrinsic Motivation and Self-Determination in Human Behavior 2000Dynamic capabilities: what are they?1990PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK.1995PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION.1978Men and Women of the Corporation.1978Men and Women of the Corporation 1992The Duality of Technology: Rethinking the Concept of Technology in Organizations

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