Effects of anticipated human-robot interaction and predictability of robot behavior on perceptions of anthropomorphism

Friederike Eyssel · Dieta Kuchenbrandt · Simon Bobinger

148 citations0/0 files storedACM/IEEE International Conference on Human-Robot Interaction (HRI)

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Social Robot Interaction and HRI Innovative Human-Technology Interaction AI in Service Interactions

Abstract

Recent research has shown that anthropomorphism represents a means to facilitate HRI. Under which conditions do people anthropomorphize robots and other nonhuman agents? This research question was investigated in an experiment that manipulated participants' anticipation of a prospective human-robot interaction (HRI) with a robot whose behavior was characterized by either low or high predictability. We examined effects of these factors on perceptions of anthropomorphism and acceptance of the robot. Innovatively, the present research demonstrates that anticipation of HRI with an unpredictable agent increased anthropomorphic inferences and acceptance of the robot. Implications for future research on psychological determinants of anthropomorphism are discussed.

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References

1959Motivation reconsidered: The concept of competence.1997The media equation: how people treat computers, television, and new media like real people and places 1963Motivation reconsidered: The concept of competence.1987The Intentional Stance 2007On seeing human: A three-factor theory of anthropomorphism.2000Machines and Mindlessness: Social Responses to Computers 2010Who Sees Human?2008When We Need A Human: Motivational Determinants of Anthropomorphism

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