If at first you don't succeed, try, try again: Understanding race, age, and gender differences in retesting score improvement.

Abstract

This article explores the intersection of 2 critical and timely concerns in personnel selection-applicant retesting and subgroup differences-by exploring demographic differences in retest effects across multiple assessments. Results from large samples of applicants taking 3 written tests (N = 7,031) and 5 performance tests (N = 2,060) revealed that Whites showed larger retest score improvements than Blacks or Hispanics on several of the assessments. However, the differential improvement of Whites was greater on the written tests than on the performance tests. In addition, women and applicants under 40 years of age showed larger improvements with retesting than did men and applicants over 40. We offer some preliminary theoretical explanations for these demographic differences in retesting gains, including differences in ability, testing attitudes and motivation, and receptivity to feedback. In terms of practical implications, the results suggest that allowing applicants to retake selection tests may, in some cases, exacerbate levels of adverse impact, which can have distinct implications for retesting policy and practices in organizations.

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