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PART ONE: ANALYSIS. 1. The role of purchasing in the supply chain. 2.Industrial buying behaviour: decision making in purchasing. 3. The purchasing process: the buyer?s role. 4. Markets and products. 5. The purchasing management process. PART TWO: PLANNING. 6. Purchasing market research. 7. Outsourcing and risk management (NEW!). 8. Purchasing and business strategy. 9. Sourcing strategy: getting better results from suppliers. 10. Purchasing and supply strategy, electronic marketplaces and e-Procurement. 11. Purchasing, development and quality control. 12. Purchasing and supply chain management. 13. Getting organized for purchasing. 14. Purchasing performance measurement. PART THREE: TECHNIQUES. 16. Negotiating techniques and rules of conduct. 17. Buying for retail (NEW!). 18. Facility management and buying services. 19. Public procurement and the EC-Directives. Bibliography. Index.
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