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One increasingly important development for which firms need to find innovative solutions is the growing attention to corporate social responsibility (CSR). The shaping of CSR can be seen as a process in which firms and a variety of other actors are involved. This paper highlights the role of activists, and especially the role of networks of activism, in the process of (re‐)defining, and sometimes innovating, the role of firms in issues of CSR. This can be seen as a process of institutional change in which norms are changed. Therefore, this paper contains a short theoretical examination of three relevant literatures (social movements, institutional theory and social network analysis) to flesh out some of their commonalities in order to develop proposals for a further research agenda for understanding how networks of activist groups (and firms) operate in shaping corporate social responsibility – an issue highly relevant in understanding the changing role of business in society. In addition, such insights can also contribute to understanding the role of activists in influencing innovation trajectories.
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