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Cited by

• 2003Governing through Teamwork: Reconstituting Subjectivity in a Call Centre*194 cited
• 2003Critical Approaches to Strategic Management144 cited
• 1999`Are there no Limits to Authority?': TQM and Organizational Power142 cited
• 2000Bewitched, bothered and bewildered: The meaning and experience of teamworking for employees in an automobile company125 cited
• 2013Innovation and business performance of SMEs: the case of Dubai101 cited
• 2017Investigating the influence of TQM, service quality and market orientation on customer satisfaction and loyalty in the Indian banking sector80 cited
• 2006Six Sigma and Total Quality Management: different day, same soup?76 cited
• 2005Preaching and practising ‘flexibility’: Implications for theories of subjectivity at work69 cited
• 2010Stuck in the middle with you54 cited
• 1998‘The Rise and Fall of TQM’: the Vision, Meaning and Operation of Change54 cited
• 1998Dreams and Designs on Strategy: A Critical Analysis of TQM and Management Control53 cited
• 2016Power, corruption and lies: Mis-selling and the production of culture in financial services46 cited
• 2008In Search of Subtlety44 cited
• 2016‘Curiouser and curiouser!’: Organizations as Wonderland – a metaphorical alternative to the rational model