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The Effect of Service Quality and Price on Satisfaction and Loyalty of Customer of Commercial Flight Service Industry
1 references·5 citing·24 second hop
The Effect of Service Quality and Price on Satisfaction and Loyalty of Customer of Commercial Flight Service Industry (2013)The Effect of Service Quality and Price o…Assessment of the Three-Column Format SERVQUAL (2000)Assessment of the Three-Colum…The Effect of Service Quality, Price and Promotion on Customer Satisfaction in PegiPegi.com (2021)The Effect of Service Quality…PERAN KEPUASAN KONSUMEN MEMEDIASI PENGARUH HARGA TERHADAP LOYALITAS KONSUMEN DALAM BERBELANJA CLOTHING ONLINE MELALUI INSTAGRAM (2019)PERAN KEPUASAN KONSUMEN MEMED…PENGARUH KUALITAS PELAYANAN DAN PERSEPSI HARGA TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN GOJEK DI KOTA DENPASAR (2018)PENGARUH KUALITAS PELAYANAN D…Effect of Service Quality and Price Perception on Corporate Image, Customer Satisfaction and Customer Loyalty among Mobile Telecommunication Services Provider (2017)Effect of Service Quality and…Effect of Service Quality and Price Perception on Corporate Image, Customer Satisfaction and Customer Loyalty among Mobile Telecommunication Services Provider (2017)Effect of Service Quality and…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring the performance of IT services (2002)A Review and Critique of Research Using Servqual (2004)Developing zones of tolerance for managing passenger rail service quality (2007)Can loyalty schemes really build loyalty? (1998)Contact personnel, physical environment and the perceived corporate image of intangible services by new clients (2002)ANALISIS PENGARUH BRAND IMAGE ,SERVICE QUALITY DAN PRICE TERHADAP CUSTOMER SATISFACTION (2019)The Effect of Customer Experience and Service Quality on Satisfaction in Increasing Loyalty (2020)The Mediating Role of Satisfaction: Life Insurance Customers’ Perspective (Service Quality, Trust and Image Toward Loyalty) (2020)Manajemen pemasaran jasa (2002)Service Management (Mewujudkan Layanan Prima) (2012)Prinsip-Prinsip Pemasaran (2023)Manajemen pemasaran dan pemasaran jasa (2009)Perilaku Konsumen ; Pendekatan Praktis disertai Himpunan Jurnal Penelitian (2013)Metode Penelitian Pendidikan (2016)PENGARUH HARGA,PROMOSI DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA JASA TRANSPORTASI ONLINE DI KOTA SERANG (2023)Customer perceptions of e‐service quality in online shopping (2005)Building strong brands in a modern marketing communications environment (2009)The impact of e-service quality and customer satisfaction on customer behavior in online shopping (2019)Total quality management (2000)Analysis of Purchase Decision and its Impacts towards Honda Beat Motorcycle's Customer Satisfaction Viewed through Product Quality and Price Perception Variables at Tangerang City Area (2020)PENGARUH KUALITAS PRODUK, PERSEPSI HARGA, DAN CITRA MEREK TERHADAP KEPUASAN PELANGGAN (2023)
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References

  • 2000Assessment of the Three-Column Format SERVQUAL165 cited

Cited by

  • 2017Effect of Service Quality and Price Perception on Corporate Image, Customer Satisfaction and Customer Loyalty among Mobile Telecommunication Services Provider27 cited
  • 2018PENGARUH KUALITAS PELAYANAN DAN PERSEPSI HARGA TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN GOJEK DI KOTA DENPASAR23 cited
  • 2017Effect of Service Quality and Price Perception on Corporate Image, Customer Satisfaction and Customer Loyalty among Mobile Telecommunication Services Provider18 cited
  • 2021The Effect of Service Quality, Price and Promotion on Customer Satisfaction in PegiPegi.com9 cited
  • 2019PERAN KEPUASAN KONSUMEN MEMEDIASI PENGARUH HARGA TERHADAP LOYALITAS KONSUMEN DALAM BERBELANJA CLOTHING ONLINE MELALUI INSTAGRAM7 cited

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