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THE PRINCIPLE OF NORMALIZATION: A FOUNDATION FOR EFFECTIVE SERVICES · Study

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ArticleTHE PRINCIPLE OF NORMALIZATION: A FOUNDATION FOR EFFECTIVE SERVICES

John P. O'Brien1980

Article1980

THE PRINCIPLE OF NORMALIZATION: A FOUNDATION FOR EFFECTIVE SERVICES

John P. O'Brien

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Management Systems and Quality Improvement Customer Service Quality and Loyalty Healthcare Quality and Management

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1976Task Analysis of a Complex Assembly Task by the Retarded Blind

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Year1980

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Published1980-01-01

Languageen

Citations57

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ShelfManagement Systems and Quality Improvement

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