The Effects of Transactional and Transformational Leadership on Organizational Commitment in Hotels: The Mediating Effect of Trust

Chun-Fang Chiang · Yiying Wang

58 citations0/0 files storedJournal of Hotel & Business Management

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Job Satisfaction and Organizational Behavior Employee Performance and Management Employee Performance and Leadership

Abstract

This study examined the causal relationship among transactional leadership and transformational leadership as well as dimensions of trust and organizational commitment, and confirmed cognitive trust and affective trust play mediators between leadership and organizational commitment from Taiwan’s hotel employees’ perceptive. Results showed that transformational leadership had positive influences on cognitive and affective trust. Transactional leadership had negative effect on cognitive trust. Cognitive trust had positive effect on continuance commitment. Affective trust had positive influences on normative and affective commitment. Cognitive trust played a full mediator between transformational leadership and continuance commitment. Affective trust played a partial mediator between transformational leadership and normative commitment as well as between transformational leadership and affective commitment.

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References

1988On the Evaluation of Structural Equation Models 1990The measurement and antecedents of affective, continuance and normative commitment to the organization 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics 1995AFFECT- AND COGNITION-BASED TRUST AS FOUNDATIONS FOR INTERPERSONAL COOPERATION IN ORGANIZATIONS.1990Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors 1985Trust as a Social Reality 1993The Motivational Effects of Charismatic Leadership: A Self-Concept Based Theory 2002Trust in leadership: Meta-analytic findings and implications for research and practice.

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