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Bankers' Perspectives on E-banking
15 references·1 citing·47 second hop
Bankers' Perspectives on E-banking (2011)Bankers' Perspectives on E-bankingFactors affecting bank staff attitude towards E‐banking adoption in Libya (2010)Factors affecting bank staff …Bankers perceptions of electronic banking in Pakistan (2010)Bankers perceptions of electr…The evolution of e-banking: a study of Indian and Kenyan technology awareness (2009)The evolution of e-banking: a…Branch employees’ perceptions towards implications of e‐banking in Greece (2004)Branch employees’ perceptions…A model of trust in online relationship banking (2003)A model of trust in online re…The key determinants of Internet banking service quality: a content analysis (2001)The key determinants of Inter…Organizing for the effective introduction of new distribution channels in retail banking (2001)Organizing for the effective …Comparing practices for capturing bank customer feedback - Internet versus traditional banking (2001)Comparing practices for captu…Bankers' Perspectives on Internet Banking (2001)Bankers' Perspectives on Inte…An empirical investigation of the Turkish consumers’ acceptance of Internet banking services (2001)An empirical investigation of…Service quality in the banking sector: the impact of technology on service delivery (1999)Service quality in the bankin…Critical success factors for various strategies in the banking industry (1999)Critical success factors for …Adoption of Internet banking by Australian consumers: an empirical investigation (1999)Adoption of Internet banking …Motivations for and barriers to Internet usage: results of a national public opinion survey (1997)Motivations for and barriers …Customer needs and front‐office technology adoption (1997)Customer needs and front‐offi…International Perceptions of Online Banking Security Concerns (2014)International Perceptions of …A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)Measuring customer perceived online service quality (2004)An analysis of the e‐service literature: towards a research agenda (2006)Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from Vietnam (2019)A Logit Model of Brand Choice Calibrated on Scanner Data (1983)Impact of Sales Promotions on When, What, and How Much to Buy (1988)Adoption of internet banking: An empirical study in Hong Kong (2006)Factors Affecting Individuals to Adopt Mobile Banking: Empirical Evidence from the Utaut Model (2012)Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust (2017)Diffusion of Innovations 1 (2019)Firm Resources and Sustained Competitive Advantage (1991)Capitalism, Socialism and Democracy (1997)What Will the Future Bring? Dominance, Technology Expectations, and Radical Innovation (2003)Firm resources and sustained competitive advantage (2004)Customer involvement and interaction in retail banking: an examination of risk and confidence in the purchase of financial products (2007)CRM literature: conceptual and functional insights by keyword analysis (2009)The psychology of interpersonal relations. (1958)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)The Commitment-Trust Theory of Relationship Marketing (1994)The theory of planned behavior and Internet purchasing (2004)Consumers’ attitudes towards online and mobile banking in China (2005)An investigation into the acceptance of online banking in Saudi Arabia (2008)Organizational Strategy, Structure, and Process (1978)Chief executives define their own data needs. (1979)The fifth discipline, the art and practice of the learning organization (1991)Enhancing organizational performance in banks: a systematic approach (2001)Measuring Portfolio Strategic Performance Using Key Performance Indicators (2010)Critical success factors for implementation of risk assessment and management practices within the Tanzanian construction industry (2014)Refinement and reassessment of the SERVQUAL scale. (1991)The Behavioral Consequences of Service Quality (1996)The diffusion of Internet banking among Singapore consumers (2003)Predicting young consumers' take up of mobile banking services (2010)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Individual Trust in Online Firms: Scale Development and Initial Test (2002)Bankers Perceptions of Electronic banking in Nigeria: A Review of Post Consolidation Experience (2012)The Impact of Electronic Banking and Information Technology on the Employees of Banking Sector (2017)Beyond profitability: ICT investments and financial institutions performance measures in developing economies (2020)New technology and the changing role of marketing (2004)The assessment of e‐banking readiness in Jordan (2011)Gender, Internet and computer attitudes and experiences (2001)Internet Self-Efficacy and the Psychology of the Digital Divide (2006)Taken Out of Context: American Teen Sociality in Networked Publics (2017)The effect of automated service quality on Australian banks' financial performance and the mediating role of customer satisfaction (2006)An examination of the relationship between service quality dimensions, overall internet banking service quality and customer satisfaction (2009)Impact of service quality, corporate image and customer satisfaction towards customers’ perceived value in the banking sector in Pakistan (2015)
this work references cited by second hop

References

  • 1999Adoption of Internet banking by Australian consumers: an empirical investigation1,140 cited
  • 2001An empirical investigation of the Turkish consumers’ acceptance of Internet banking services694 cited
  • 2003A model of trust in online relationship banking691 cited
  • 2001The key determinants of Internet banking service quality: a content analysis613 cited
  • 1999Service quality in the banking sector: the impact of technology on service delivery314 cited
  • 1997Motivations for and barriers to Internet usage: results of a national public opinion survey313 cited
  • 2001Organizing for the effective introduction of new distribution channels in retail banking79 cited
  • 1999Critical success factors for various strategies in the banking industry75 cited
  • 2010Bankers perceptions of electronic banking in Pakistan72 cited
  • 2001Bankers' Perspectives on Internet Banking71 cited
  • 1997Customer needs and front‐office technology adoption52 cited
  • 2001Comparing practices for capturing bank customer feedback - Internet versus traditional banking50 cited
  • 2009The evolution of e-banking: a study of Indian and Kenyan technology awareness46 cited
  • 2010Factors affecting bank staff attitude towards E‐banking adoption in Libya42 cited

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2004
Branch employees’ perceptions towards implications of e‐banking in Greece
39 cited

Cited by

  • 2014International Perceptions of Online Banking Security Concerns9 cited