Workdiamond2015

The Relationship Between Turnover Intention and Demographic Factors in Hotel Businesses: A Study at Five Star Hotels in Istanbul

Begüm Dilara EMİROĞLU · Orhan Akova · Haluk Tanrıverdi

121 citations0/0 files storedProcedia - Social and Behavioral Sciences

No readable copy stored yet — this record is metadata only.

Job Satisfaction and Organizational Behavior Employee Performance and Management Hospitality and Tourism Education

Abstract

The study aims to determine the relation between the demographic factors (eg. age, gender, marital status, education) and the factors such as tenure, wage, position, working department and the turnover intention of employees working in hospitality industry. Surveys were used as the main data collection tool in the study. The study has been conducted in the various departments of five-star hotels in Istanbul and with a total of 297 hotel managers and staff from different ranks. In the data analysis of the study, t-test and ANOVA tests have been performed in order to determine the relationship between the demographic factors such as age, gender, marital status, education and the factors such as tenure, wage, position, working department and turnover intention. The result of the study indicates that the demographic factors such as age, gender, marital status, education, as well as the factors such as tenure, wage, position, working department are determinants for turnover intention.

Citations in this library

Stored only when both papers are in the corpus — 121 citations exist upstream.

References

1997Job Satisfaction: Application, Assessment, Causes, and Consequences 2000A Meta-Analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium 1960Notes on the Concept of Commitment 2003The Role of Perceived Organizational Support and Supportive Human Resource Practices in the Turnover Process 1986Employee Turnover: A Meta-Analysis and Review with Implications for Research 2001The impact of job satisfaction on turnover intent: a test of a structural measurement model using a national sample of workers 2009An investigation of the role of justice in turnover intentions, job satisfaction, and organizational citizenship behavior in hospitality industry 1997Job satisfaction: application, assessment, cause, and consequences

Cited by

2021The mediating role of job stress on the relationship between job satisfaction facets and turnover intention of the construction professionals 2021A Threat of Customer Incivility and Job Stress to Hotel Employee Retention: Do Supervisor and Co-Worker Supports Reduce Turnover Rates?2020Overwork and overtime on turnover intention in non-luxury hotels: Do incentives matter?2024A triadic model of job retention and turnover dynamics in the hospitality industry

Imported from OpenAlex (CC0) — nothing here is generated.