The Twitterisation of ABC's emergency and disaster communication

Julie Posetti · Ping Lo

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Public Relations and Crisis Communication Disaster Management and Resilience Media and Digital Communication

Abstract

A report released in January, on the first anniversary of the Queensland Floods, highlighted the important and rapidly emerging role of social media in emergency communications. The report, Crisis Communication on Twitter in the 2011 South East Queensland Floods (Bruns, Burgess, Crawford and Shaw), found that the Queensland Police Media Twitter feed was the most visible presence in the flood of information emanating from Twitter. In second place was the ABC's Twitter account.

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