A Comparative Study of the Use of Statistical Process Control in Monitoring Health Care Delivery

Abstract

To control and improve on the quality of products and services is an important business strategy. Hence, the yearnings for quality services in all sector is not just a call from the consumers, clients or patients but an act to maintain the integrity of the manufacturer or service providers. In this research, the importance of statistical process control to health care delivery is being re-iterated with application to a real data set. The p-chart is being used and results compared with other results/findings in the literature

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