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Services Science Journey: Foundations, Progress, and Challenges
1 references·3 citing·11 second hop
Services Science Journey: Foundations, Progress, and Challenges (2008)Services Science Journey: Foundations, Pr…Promoting Innovation in Services (2006)Promoting Innovation in Servi…Service Science Management Engineering and Design (SSMED): a semiautomatic literature review (2019)Service Science Management En…Systemic Thinking on Services Science, Management and Engineering: Applications and Challenges in Services Systems Research (2013)Systemic Thinking on Services…Service innovation by SME (2009)Service innovation by SMEA Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Evolving to a New Dominant Logic for Marketing (2003)Service-Dominant Logic and Performance-Based Contracting: A Systems Thinking Perspective (2018)The Knowledge-Creating Company (1998)Working knowledge: how organizations manage what they know (1998)Bias in meta-analysis detected by a simple, graphical test (1997)Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review (2003)Research and development (R&D) beyond manufacturing: the strange case of services R&D (2007)Innovation and productivity in knowledge intensive business services (2009)Is there a linear relationship between R&D intensity and growth? Empirical evidence of non-high-tech vs. high-tech SMEs (2011)
this work references cited by second hop

References

  • 2006Promoting Innovation in Services68 cited

Cited by

  • 2013Systemic Thinking on Services Science, Management and Engineering: Applications and Challenges in Services Systems Research16 cited
  • 2019Service Science Management Engineering and Design (SSMED): a semiautomatic literature review15 cited
  • 2009Service innovation by SME14 cited

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