Teaching Conflict Management in Social Work

Abstract

Toward encouraging the teaching of conflict management knowledge and skills, the article integrates the theory and processes of conflict resolution with social systems perspectives and social work values. It sets forth basic definitions and mediation processes. It demonstrates the affinity of conflict management for several approaches to practice and its utility in different social work practice settings. The article also identifies challenges and strategies for teaching conflict management in social work. Finally, it recommends avenues for further development of conflict management within social work education identifying some research avenues and delineating course content.

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