The impact of workplace diversity on organisations

Abstract

The subject matter of this paper is workplace diversity. The study is conducted to explore how companies manage workforce diversity and its consequences to the company’s existence as well as examine how companies’ deal with challenges that comes with employees from diverse cultural backgrounds. The research therefore answers the question `Has workplace diversity contributed to organizational success`. Because diversity covers a wide range of human attrib-utes and qualities, The research is limited to the required tools for managing workplace diver-sity, advantages and disadvantages of managing a diverse workforce. Five companies in Fin-land and Ghana have been studied in order to acquire answers to the question that is being fo-cused on. \n \nTo gather the required data for this thesis, the author has mostly used the current material that contains Human Resource Management studies. Qualitative research method has been used to gather and analyze the data on the companies. To answer the research question as well as obtain and practical and relevant information on each company, the author conducted an interview on three of the companies, and gathered information on the internet on two of the Companies. \n \nThe result shows that workplace diversity plays an effective role in some companies. However inadequate mentoring and guidance could cause a company low productivity. For this reason there must be regular improvement in ways to effectively manage a diverse workforce as the world keeps advancing. \n \nIn the conclusion, the findings of the thesis were indicated, which states that workplace diver-sity has contributed to more productivity but some factors such as differential treatment could hinder its successful implementation and hence company success. Big companies are more pas-sionate about diversifying their workforce and see its implementation as a norm and continu-ously strive to improve diversity management, whereas small companies see it as a choice and evitable when they feel it a burden or cannot effectively manage it.

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