Measuring and Reporting Cost of Quality in a Turkish Manufacturing Company: A Case Study in Electric Industry

Abstract

Contemporary, the competition in the markets has thoroughly heated \nup. Many companies try to decrease their costs in order to survive in \nthis cruel market. In this respects, the quality costs gain importance in \nall over the world and in Turkey, too.In this study, the implementation \nof quality costs measuring and reporting system has been performed in \na company. Accordingly, the data has been collected from a urkish \nmanufacturing company. The data gathered from this company’s \naccounting department has been used for studying on quality costs \nmeasuring and reporting system. onsequently, it is found out that the \ncompany cannot measure its quality costs adequately, for this reason \nquality reporting system in the company is not efficient. The company \nneeds to give more significance to the quality costs measuring and \nreporting.

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