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Exploring total quality management applications under uncertainty: A research agenda for the shipping industry
16 references·0 citing·53 second hopsampled
Exploring total quality management applications under uncertainty: A research agenda for the shipping industry (2016)Exploring total quality management applic…Why TQM programmes fail? A pathology approach (2014)Why TQM programmes fail? A pa…Total quality beyond North America (2013)Total quality beyond North Am…The relationships between soft-hard TQM factors and key business results (2013)The relationships between sof…Modeling enablers of TQM to improve airline performance (2013)Modeling enablers of TQM to i…Diagnosing and prognosticating the quality movement – a review on the 25 years quality literature (1987–2011) (2013)Diagnosing and prognosticatin…Business excellence models: limitations, reflections and further development (2013)Business excellence models: l…An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies (2013)An empirical investigation of…The structural relationships between TQM factors and organizational performance (2010)The structural relationships …The whole relationship between environmental variables and firm performance: Competitive advantage and firm resources as mediator variables (2009)The whole relationship betwee…A review of enterprise agility: Concepts, frameworks, and attributes (2007)A review of enterprise agilit…Components of successful total quality management (2005)Components of successful tota…Testing the SERVQUAL scale in the business‐to‐business sector: The case of ocean freight shipping service (1999)Testing the SERVQUAL scale in…Three Types of Perceived Uncertainty About the Environment: State, Effect, and Response Uncertainty (1987)Three Types of Perceived Unce…Strategy formulation processes: Differences in perceptions of strength and weaknesses indicators and environmental uncertainty by managerial level (1987)Strategy formulation processe…Uncertainty: Measures, Research, and Sources of Variation (1975)Uncertainty: Measures, Resear…Characteristics of Organizational Environments and Perceived Environmental Uncertainty (1972)Characteristics of Organizati…A Natural-Resource-Based View of the Firm (1995)Toward a New Conception of the Environment-Competitiveness Relationship (1995)A RESOURCE-BASED PERSPECTIVE ON CORPORATE ENVIRONMENTAL PERFORMANCE AND PROFITABILITY. (1997)Environmental Management in SME s in the UK : Practices, Pressures and Perceived Benefits (2011)Linking Market Orientation and Environmental Performance: The Influence of Environmental Strategy, Employee’s Environmental Involvement, and Environmental Product Quality (2014)Green human resource management and environmental performance: The role of green innovation and environmental strategy in a developing country (2022)Differentiation and Integration in Complex Organizations (1967)Organization and environment (1967)Designing Complex Organizations (1973)Role Conflict and Role Ambiguity: Integration of the Literature and Directions for Future Research (1981)Variations in Decision Makers' Use of Information Sources: The Impact of Quality and Accessibility of Information. (1982)Organizational Information Requirements, Media Richness and Structural Design (1986)MODELS OF ORGANIZATION AND TOTAL QUALITY MANAGEMENT: A COMPARISON AND CRITICAL EVALUATION (1994)The relationship between TQM practices, quality performance, and innovation performance (2003)The relationship between total quality management practices and organizational culture (2005)The effects of quality and environmental management on competitive advantage: A mixed methods study in the hotel industry (2015)The structural relationship between TQM, employee satisfaction and hotel performance (2017)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The partial least squares approach for structural equation modeling. (1998)PLS-SEM: Indeed a Silver Bullet (2011)Measuring critical success factors of TQM implementation successfully – a systematic literature review (2014)The impact of total quality management on service company performance: evidence from Spain (2016)Innovation, quality management and learning: Short-term and longer-term effects (2017)An Instrument for Measuring the Critical Factors of Quality Management (1989)Marketing Research: An Applied Orientation (1994)Total quality management as competitive advantage: A review and empirical study (1995)Impact of TQM on organisational performance: The case of Indian manufacturing and service industry (2018)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)STRATEGIC SENSEMAKING AND ORGANIZATIONAL PERFORMANCE: LINKAGES AMONG SCANNING, INTERPRETATION, ACTION, AND OUTCOMES. (1993)Predictors and outcomes of openness to changes in a reorganizing workplace. (2000)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)External Control of Organizations: Resource Dependence Perspective (2011)Organizational Response to Adversity: Fusing Crisis Management and Resilience Research Streams (2017)Design for a Brain (1952)Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer (1994)Toward the Flexible Form: How to Remain Vital in Hypercompetitive Environments (1996)A multi-agent based framework for supply chain risk management (2010)The role of business analytics capabilities in bolstering firms’ agility and performance (2019)Exploring the influence of knowledge management process on corporate sustainable performance through green innovation (2020)Quality Is Free: The Art of Making Quality Certain (1979)Out of the Crisis (1982)Impact of TQM on company's performance (2009)A systematic literature review on total quality management critical success factors and the identification of new avenues of research (2017)Statistical principles in experimental design. (1962)Judgment under Uncertainty: Heuristics and Biases (1974)Judgment under Uncertainty: Heuristics and Biases (1975)Configuration Research in Strategic Management: Key Issues and Suggestions (1993)Evaluating technological collaborative opportunities: A cognitive modeling perspective (1995)The Paradox of a Marketing Planning Capability (2004)The Causal Texture of Organizational Environments (1965)Organization and Environment: Managing Differentiation and Integration. (1968)Reconceptualizing the Determinants of Risk Behavior (1992)Games and Decisions (2015)
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References

  • 1972Characteristics of Organizational Environments and Perceived Environmental Uncertainty3,662 cited
  • 1987Three Types of Perceived Uncertainty About the Environment: State, Effect, and Response Uncertainty2,649 cited
  • 2007A review of enterprise agility: Concepts, frameworks, and attributes779 cited
  • 2009The whole relationship between environmental variables and firm performance: Competitive advantage and firm resources as mediator variables448 cited
  • 1975Uncertainty: Measures, Research, and Sources of Variation433 cited
  • 2005Components of successful total quality management294 cited
  • 1987Strategy formulation processes: Differences in perceptions of strength and weaknesses indicators and environmental uncertainty by managerial level274 cited
  • 2013An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies258 cited
  • 2010The structural relationships between TQM factors and organizational performance244 cited
  • 2013The relationships between soft-hard TQM factors and key business results212 cited
  • 2013Business excellence models: limitations, reflections and further development168 cited
  • 1999Testing the SERVQUAL scale in the business‐to‐business sector: The case of ocean freight shipping service160 cited
  • 2013Modeling enablers of TQM to improve airline performance158 cited

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2013
Diagnosing and prognosticating the quality movement – a review on the 25 years quality literature (1987–2011)
154 cited
  • 2013Total quality beyond North America145 cited
  • 2014Why TQM programmes fail? A pathology approach129 cited
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