References

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• 1998Working knowledge: how organizations manage what they know10,801 cited
• 1993Building a learning organization.2,498 cited
• 1999Developing a Knowledge Strategy2,211 cited
• 1998If Only We Knew What We Know: Identification and Transfer of Internal Best Practices1,543 cited
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• 2006Knowledge Management and Organizational Learning391 cited
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• 2019Building Organizational Intelligence: A Knowledge Management Primer237 cited
• 2006STEPS: a knowledge management maturity roadmap for corporate sustainability