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Trends and influences. Part 1 Approaches and methods in educational development: changing lecturer conceptions of teaching and learning through action research accredited courses in teaching and learning encouraging reflective practice through distance education releasing staff on projects getting and using student feedback. Part 2 Staff development for all: top training -developing institutional managers the training of academic heads of department provision for allied staff working across the hierarchy. Part 3 The learning organizations: the implications of quality assurance, audit and quality assessment an institutional framework a strategy for evaluation meeting the challenges.
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