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In the past 25 years, the City of Calgary has invested approximately $1 billion (Canadian dollars) in developing a three-leg, radial light rail transit (LRT) system that is closely integrated with an extensive bus network. Currently, the LRT system consists of 42.1 km of double track, 116 light rail vehicles and carries over 220,000 boarding passengers each weekday. This paper examines the impact of LRT on travel behavior in Calgary and the planning and operational lessons learned over 25 years of operation. The lessons encompass systems planning and design, market segmentation and access mode planning, transit-oriented development, and personal security, in addition to overall experience gained with LRT operations.
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