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Review of After-Sales Service Concepts
3 references·1 citing·18 second hop
Review of After-Sales Service Concepts (2008)Review of After-Sales Service ConceptsFour strategies for the age of smart services. (2005)Four strategies for the age o…e-Business and Supply Chain Integration (2004)e-Business and Supply Chain I…Go Downstream: The New Profit Imperative in Manufacturing (1999)Go Downstream: The New Profit…The Influence of After Sales Services on Marketing Performance in the Retail Sector in Botswana (2020)The Influence of After Sales …The Bullwhip Effect In Supply Chains 1 (1997)Supply Chain Inventory Management and the Value of Shared Information (2000)The Value of Information Sharing in a Two-Level Supply Chain (2000)The role of institutional pressures and organizational culture in the firm's intention to adopt internet‐enabled supply chain management systems (2009)The impact of IT capabilities on firm performance: The mediating roles of absorptive capacity and supply chain agility (2012)Retail logistics in the transition from multi-channel to omni-channel (2016)Aligning strategic profiles with operational metrics in after‐sales service (2007)Investigate the Impact of Relationship Marketing Orientation on Customer Loyalty: The Customer's Perspective (2010)Modelling and Investigating the relationship of after sales service quality with customer satisfaction, retention and loyalty – A case study of home appliances business (2016)Marketing Service on Customer Satisfaction of Yamaha Motorcycles at PT Ramarayo Perdana Karawang (2021)Virtual Technology (VR) Attractiveness Attributes in Influencing House Buyers’ Intention to Purchase (2023)After-sales service and brand reputation: a case of kitchen appliance industry (2024)Exploring How Usage-Focused Business Models Enable Circular Economy through Digital Technologies (2018)Digital servitization in manufacturing: A systematic literature review and research agenda (2020)The smart circular economy: A digital-enabled circular strategies framework for manufacturing companies (2020)State-of-the-art in product-service systems (2007)Sustainable supply chains: An introduction (2007)Product services for a resource-efficient and circular economy – a review (2013)
this work references cited by second hop

References

  • 1999Go Downstream: The New Profit Imperative in Manufacturing1,068 cited
  • 2005Four strategies for the age of smart services.421 cited
  • 2004e-Business and Supply Chain Integration301 cited

Cited by

  • 2020The Influence of After Sales Services on Marketing Performance in the Retail Sector in Botswana21 cited

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