Elevating Organizational Commitment through Corporate Culture: A Case of Public Service Agencies in Malaysia

Abstract

Despite various contextual factors being reported to have influenced organizational commitment among employees, more empirical evidences are required. This is important as to reaffirm such assertion in the growing body of literature on organizational commitment. In line with that, this study attempts to examine the influence of corporate culture on organizational commitment. Corporate culture is assessed in terms of communication, teamwork, training and development, and reward and recognition. A survey was conducted among public servants of selected government agencies in the Northern Region of Peninsular Malaysia. Based on the statistical analyses, the findings reported that communication, training and development, and reward and recognition have a significant and positive influence on organizational commitment. In the discussion section, all significant factors in enhancing organizational commitment among public servants are elaborated. Finally, recommendations as well as theoretical and practical ramifications are brought to fore. Keywords: Corporate culture; organizational commitment; public servants; Malaysia ABSTRAK Walaupun pelbagai faktor kontekstual dilaporkan dapat mempengaruhi komitmen organisasi dalam kalangan pekerja, lebih banyak kajian empirikal diperlukan. Ini adalah penting untuk mengesahkan perkara tersebut dalam literatur berkaitan komitmen organisasi yang semakin berkembang. Selaras dengan itu, kajian ini mengkaji pengaruh budaya korporat terhadap komitmen organisasi. Budaya korporat dinilai dari aspek komunikasi, kerja berpasukan, latihan dan pembangunan, dan ganjaran dan pengiktirafan. Satu kajiselidik telah dijalankan ke atas penjawat awam dalam beberapa agensi kerajaan yang terpilih yang terletak di kawasan utara Semenanjung Malaysia. Perbincangan kajian menjelaskan tentang kepentingan faktor-faktor ini dalam meningkatkan komitmen organisasi para pekerja. Akhir sekali, cadangan kajian serta implikasi teoretikal dan praktikal diketengahkan. Kata kunci: Budaya korporat; komitmen organisasi; penjawat awam; Malaysia

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