Local Authority Intake Teams

Abstract

Amongst the many developments in social services organisation in the decade since Seebohm, specialist Intake Teams responsible for all initial referrals and short term work received by an Area Team, remain a popular form of local organization. This paper describes a small national survey of English local authorities to collect information on both intake teams and their long term counterparts, and briefly outlines some of the major findings. The survey produced a broad picture of both the present structure of local authority fieldwork departments, and the personal characteristics of social workers and their team leaders. The paper goes on to examine the relationship between intake and long term teams, particularly in terms of referral rates, relative caseloads and the case transfer process; and concludes with an outline of teams satisfaction with the intake system, and some indications of desired future developments.

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