Article2015

What Increases Public Employees’ Turnover Intention?

80 citations0/0 files storedPublic Personnel Management

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Job Satisfaction and Organizational Behavior Employee Performance and Management Public Policy and Administration Research

Abstract

This research examined the extent to which job motivation, social support, public service motivation (PSM), and burnout are related to turnover intention and whether burnout serves as a mediator for these relations. Using data collected from local revenue officers in South Korea, this research found that intrinsic motivation was significantly and negatively related to employees’ intention to leave their organization, whereas self-sacrifice (one of the PSM elements) was positively associated with turnover intention. In addition, the analyses revealed mediating effects of emotional exhaustion and depersonalization (burnout) on both intrinsic motivation and self-sacrifice turnover intention. These findings are relevant for public organizations that are concerned about managing employee turnover intention caused by public reforms dealing with changing environment.

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References

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Cited by

2018Effects of the Innovation Climate on Turnover Intention in the Australian Public Service 2021Linking Change-Oriented Organizational Citizenship Behavior to Turnover Intention: Effects of Servant Leadership and Career Commitment 2021Will They Stay or Leave? Interplay of Organizational Learning Culture and Workplace Mindfulness on Job Satisfaction and Turnover Intentions 2023Examining the Double-Edged Nature of PSM on Burnout: The Mediating Role of Challenge Stress and Hindrance Stress 2024Bureaucratic sludge: Bureaucratic tasks and procedures leading to experiences of strain

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