Structural Equation Modeling for Pedestrians’ Perception in Integrated Transport Hubs

Abstract

This study uses the structural equation modeling (SEM) to reflect the pedestrians’ perception that affects the level of service of the integrated transport hubs (ITHs). Firstly, the passengers’ satisfaction survey is designed, according to their perception, to investigate its main influencing factors at North Avenue station, Xi’an, China. Secondly, based on the SEM, the level of service of the ITH is quantified in accordance with pedestrians’ safety demand, comfort demand, convenience demand and service demand. The interactions between pedestrians’ perception and their relationship with ITHs are considered in the model. Results show that, the expected path coefficient of passengers is 0.9200 at the studied site, and the satisfaction path coefficients of passengers is 0.7120, which is 77.39% fit with expectations. The path coefficients are all below 0.6000 and the value of convenience perception is only 0.2997, which are at a low level. This article provides a theoretical basis and reference for the optimal design of the ITHs and the full play of the service function.

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