IMPLEMENTING THE LEAN SIX SIGMA FRAMEWORK IN A SMALL MEDIUM ENTERPRISE (SME)—A CASE STUDY IN A PRINTING COMPANY

Jie J.C.R. · Shahrul Kamaruddin · Ishak Abdul Azid

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Quality and Supply Management Management and Optimization Techniques Management Systems and Quality Improvement

Abstract

Small Medium Enterprise (SME) is facing the pressure from its competitors; mainly large companies as they could provide products of greater value with lower cost as compared to SMEs. This paper is about implementing the newly integrated quality concept; Lean Six Sigma (LSS) in a SME company and the implementation of the LSS framework is shown in the case study. The LSS framework proposed in this paper is different from other LSS framework based on other initial studies in terms of the focus of LSS implementation in SMEs only. This paper contributes towards the research upon a structured implementation of LSS in SMEs where it addresses the issues faced by previous works regarding LSS implementation in SMEs.

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References

1991The machine that changed the world : the story of lean production 2006Critical success factors for lean implementation within SMEs 2010Lean Six Sigma – getting better all the time 2010The evolution of lean Six Sigma 2006Implementing the Lean Sigma framework in an Indian SME: a case study 2008In pursuit of implementation patterns: the context of Lean and Six Sigma 2008Applying lean six sigma in a small engineering company – a model for change 2006A review and comparison of six sigma and the lean organisations

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2018Lean production in SMEs: literature review and reflection on future challenges 2019Lean Six Sigma in Brazil: a literature review 2020An integrated OEE framework for structured productivity improvement in a semiconductor manufacturing facility 2020A conceptual examination of Lean, Six Sigma and Lean Six Sigma models for managing waste in manufacturing SMEs 2024Effects of green human resource management, internal environmental management and developmental culture between lean six sigma and operational performance

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